It is the ideal starting point for accessing both the Costa Smeralda and the northern Sardinian beaches, Palau, and Santa Teresa Gallura. The resort has undertaken a significant renovation and requalification plan to position itself among the best hotels on the Costa Smeralda. Recently renovated are the restaurant and all the superior rooms, elevating them well above the current classification of the structure. The wide spaces, facilities, and entertainment activities typical of Club Esse ensure a holiday full of relaxation and fun. Distances: Beach: directly on the sea; Baja Sardinia 2 km; Porto Cervo 5 km; Palau 25 km; Port: Olbia 30 km, Golfo Aranci 36 km; Airport: Olbia Costa Smeralda 34 km.
Restaurant:
Our buffet-style service allows guests maximum freedom and creativity in combining flavors and portions according to their personal preferences. Every day, we offer regional and international dishes with a wide selection of appetizers, first and second courses, side dishes, authentic Italian pizza, fruit, and desserts. Themed dinners and a traditional Sardinian evening are also featured. Still microfiltered water, house white, red and rosé wine, and light beer are always included at lunch and dinner at no extra charge. A selection of local wines is also available.
Food Intolerances: Due to the structural characteristics of our kitchens, we cannot guarantee the total absence of contamination for any type of intolerance, nor can we adapt menus for individual allergies. However, our buffet includes foods naturally free of gluten, lactose, and eggs. We also offer a range of gluten-free products.
For breakfast: toasted rusks, biscuits, rice cakes, sliced bread, packaged snacks, jams, and muesli.
For lunch and dinner: packaged pasta, bread, and desserts.
For children: Every day, RistoMini “Hero’s Banquet” offers a special menu for children who can dine with the “Hero Camp” staff in a dedicated area.
Baby Feeding Area: Equipped area for children up to 3 years old, accessible 24/7, where parents can prepare baby meals and find basic fresh foods (meat/vegetable/fish broth, vegetable purée, baby pasta, grated cheese, whole and semi-skimmed UHT milk, yogurt, cheese portions, seasonal fruit). Baby food jars are not available.
“Esse Up” Holiday: A formula designed for those who enjoy indulging in extra comforts while on vacation. Includes: Welcome Lunch (possibility of free lunch on the day of arrival); priority table assignment at the restaurant; beach umbrella with one sunbed and one deckchair from the 2nd row onwards for the entire stay; free beach towel rental with daily change.
“Esse Plus” Holiday: Includes all the benefits of the “Esse Up” formula, plus: priority check-in (fast lane) and room delivery by 2:00 p.m.; late check-out (possibility to keep the room until 2:00 p.m. on departure day); complimentary initial minibar supply; beach umbrella with two sunbeds from the 1st row onwards for the entire stay; Lunch Around – possibility to have lunch at any Club Esse property in Sardinia, subject to reservation and availability.
Facilities, Equipment, and Sports:
Panoramic, air-conditioned, and fully renovated restaurant with a beautiful sea view; 24-hour reception; hall; music bar with DJ set; fitness area with open-air gym zone; children’s playroom; beach volleyball and beach tennis courts; swimming pool with children’s area; Wi-Fi in common areas and Superior rooms; shuttle service to nearby beaches (Baja Sardinia and Porto Sole) and evening shuttle to Baja Sardinia (upon reservation on site); excursion program, especially to the nearby Maddalena Archipelago; beach towel and stroller rental (to be requested at the time of booking). All areas are air-conditioned.
Beach:
A small beach is located in the marina directly in front of the hotel, equipped with umbrellas, deckchairs, and sunbeds (subject to availability), as well as beach volleyball, beach tennis, and children’s play areas.
Children and Teens:
Pink Hero, the penguin mascot from the cold, awaits our young guests for fun, artistic, and sports activities, while promoting environmental awareness.
Hero Camp (ages 3–12, divided by age group) from 9:00 a.m. to 1:00 a.m., with specialized staff leading daily themed activities, nature experiences, creative workshops, sports, theater, and music.
Young Club (ages 13–18) offers teens many opportunities to socialize and share experiences through sports tournaments, art workshops, and events designed for their age.
The resort provides large dedicated spaces such as the main pool and beach with children’s games. Our entertainment team ensures continuous activity for kids and teens, allowing parents to relax, enjoy excursions, or experience the vibrant Costa Smeralda evenings.
Evening entertainment includes music bar sessions, DJ sets, and special guests, offering fun for all ages.
All services are available from 30/05 to 29/09.
“Esse Card”:
Mandatory service card from 30/05 to 29/09, payable on site, for guests aged 3 and above. Includes: access to the equipped beach and swimming pool with umbrellas, deckchairs, and sunbeds (subject to availability); all entertainment activities for adults and children; shuttle service to nearby beaches (Baja Sardinia and Porto Sole) and evening shuttle to Baja Sardinia (upon reservation on site).
During other periods, entertainment and activities are reduced.
Infant Card:
Mandatory from 6 months to 3 years, payable on site. Includes use of a cot and access to the Baby Feeding Area (basic foods provided) available 24/7. A second cot is available only upon request.
Important: To access all services, guests are required to wear a colored wristband for the entire duration of their stay.
Pets:
One small pet (max 20 kg) is allowed per room (only in Basic Pineta rooms), upon request at the time of booking, with restrictions in common areas and the restaurant. Mandatory supplement payable on site.
Arrivals and Departures:
Check-in after 4:00 p.m. and check-out by 10:00 a.m.
Children’s age limits are always considered as not yet completed at the start date of the stay (valid ID required).
Accommodation: 130 spacious rooms, all equipped with air conditioning, TV, mini-fridge, hairdryer, and private bathroom. They are divided into Basic Rooms, featuring simple furnishings, and Superior Rooms, completely renovated and equipped with a safe.
The Superior Rooms are located in the “Limoni” and “Piscina” areas, while the Basic Rooms are situated in the “Pineta” area — charming cottages and small buildings surrounded by greenery and the shade of tall pine trees, separated from the main building by a cul-de-sac.
Available room types include double, twin, triple, and quadruple rooms, as well as comfortable Family Rooms for 4–5 guests, consisting of two bedrooms and one bathroom.
Beach service with sunbeds, deckchairs, and umbrellas (subject to availability)
Children’s playroom fully equipped
Swimming pool (swim cap required)
Large unguarded private parking area
Hero Camp (ages 3–12) from 9:30 a.m. to 1:00 p.m.
Young Club (ages 13–18) with daily activity gatherings
Beach volleyball
Beach tennis
Canoes
Evening entertainment in the theater
Wi-Fi available in common areas and Superior rooms
Infant 0–6 months: free; optional cot €10 per day, payable on site and must be requested at the time of booking.
Infant Card (6 months–3 years): mandatory, €15 per day, payable on site. Includes cot (one per room, to be requested at the time of booking) and use of the baby feeding area.
Pets: on request at the time of booking (max 20 kg), allowed only in Basic Pineta rooms. Mandatory supplement €15 per day, payable on site.
“ESSE CARD”: mandatory from 3 years old, €7 per person per day, payable on site.
“ESSE UP”: €25 per room per day, payable through the agency.
“ESSE PLUS”: €40 per room per day, payable through the agency.
Tourist tax: if applied by the local municipality, it must be paid directly at the hotel in cash.
Tips and personal extras.
Anything not expressly mentioned under “The rate includes.”
Failure to use the services does not exempt guests from paying the mandatory ESSE CARD and INFANT CARD.
Children’s ages are always considered as not yet completed.
Check-in: after 4:00 PM - Check-out: by 10:00 AM
Pets: one pet per room allowed (only in Basic Pineta rooms), up to 20 kg, upon request at the time of booking. Restrictions apply in common areas and the restaurant. Mandatory supplement payable on site.
BOOKING CONFIRMATION: Before confirming the reservation and making the payment, please verify the accuracy of all the details provided in the confirmation, paying special attention to the names, hotel services, start and end dates of the stay, and related transportation (airplane, bus, ferry).
IDENTITY DOCUMENTS: All passengers, including minors and infants, must possess a valid identity document.
CHILD DISCOUNTS: The booking confirmation includes the children’s dates of birth, specifying day, month, and year. Please check this information carefully. Correct birth dates are essential for applying discounts or free stays related to the children’s age. For example, if a child is free up to the age of eight but exceeds this age at the time of check-in, the standard rates will apply, and the difference will be charged.
PETS: Guests traveling with pets must report their presence at the time of booking so that this information can be included in the confirmation. Late notifications may result in penalties or management fees if the selected property does not allow pets.
Furthermore, for ferry travel, a pet on board supplement of Euro 35.00 applies, and pets are not allowed in cabins, which are available on request only. The pet cabin costs vary depending on the period and the ferry company.
FERRY TRAVEL: For trips departing by ferry, vehicle details (type, model, and license plate) will be shown directly on the booking confirmation and subsequently on the travel ticket. The ferry package includes:
• For daytime crossings: accommodation in deck passage for all routes.
• For overnight crossings: accommodation in reclining seat for all routes. Children up to 4 years old (infants) cannot occupy a seat.
• Round-trip vehicle transport (maximum length 5 meters; maximum height 2.20 m for Moby/Tirrenia and 1.90 m for GNV/Grimaldi). Exceeding these limits will incur supplements depending on the company.
• Cabin accommodation (if purchased): includes 4 beds; for families of 5 people, accommodation is provided with 4 beds in the cabin + 1 deck passage.
Please note that any communication or modification of vehicle details after the confirmation has been issued will result in a change fee of Euro 50.00, plus any reissue costs for the ticket.
Ferry companies, for technical, organizational, operational, or force majeure reasons, reserve the right to make changes to the ship schedules, including times, routes, and type of vessel used.
Such changes will be promptly communicated via SMS to the contact numbers provided at the time of booking.
CANCELLATION INSURANCE: The cancellation insurance is optional and subject to an extra fee. It must be requested at the time of booking and cannot be added later.
SPECIAL REQUESTS: Please note that any special requests indicated in the booking cannot be guaranteed, and telephone requests will not be considered.
CANCELLATION POLICY FOR BOOKINGS UNTIL 28/02:
Cancellations up to 30 working days before departure: no penalty
From 29 to 21 working days before departure: 25% of the total amount
From 20 to 11 working days before departure: 50%
From 10 to 3 working days before departure: 75%
From 2 to 0 days before departure: 100%
CANCELLATION POLICY FOR BOOKINGS FROM 01/03:
Cancellations up to 30 working days before departure: 10% of the total amount
From 29 to 21 working days before departure: 25%
From 20 to 11 working days before departure: 50%
From 10 to 3 working days before departure: 75%
From 2 to 0 days before departure: 100%
For cancellations made within the terms indicated above, for the amounts not subject to penalty, a travel voucher will be issued, valid for 12 months from the date of issue, which does not require acceptance by the recipient.
In the event of late arrival, early departure, or a reduction in the number of guests compared to the original booking, the total booking amount remains due, with no reductions for changes in the stay duration or guest number. Unused meals are non-refundable.
(**) Working days: Working days are considered 6 days per week, including Saturday.
COMMUNICATIONS: Cancellation requests are valid only if sent to Aleste Viaggi Srl in writing (letter, telegram, fax, or email). The date received by Aleste Viaggi Srl will be considered valid. Communications sent after 9:00 p.m. will be considered as received on the following day.
BOOKING CHANGES: All modification requests must be sent exclusively by email. Requests made through other channels will not be accepted. The modification fee is Euro 50, plus any additional costs related to changes in period or booked package.
FOOD INTOLERANCES AND ALLERGIES: Any food intolerances or allergies must be communicated at the time of booking. The property’s policies on this matter are indicated in the information sheets and on official websites. In case of late notifications, we will do our best to find alternative solutions; however, any additional costs or penalties charged by the property will remain the customer’s responsibility.
PAYMENT TERMS: Payment for the travel package must be made according to the methods and deadlines indicated at the time of booking. Failure to meet these deadlines will result in the cancellation of the reservation, with loss of any amounts paid.
CHECK-IN & CHECK-OUT: Check-in is scheduled from 4:00 p.m.; check-out by 10:00 a.m.
TRAVEL DOCUMENTS: Travel documents will be sent in electronic format 7 days before departure.
