“Esse Up” Holiday: A formula designed for those who love to indulge themselves on vacation, enjoying a few extra comforts. Includes: Welcome Lunch (possibility of a free lunch on the day of arrival); priority table assignment at the restaurant; beach umbrella with two sunbeds assigned from the 3rd row onwards for the entire stay; free beach towel rental with daily change.
“Esse Plus” Holiday: Includes everything in the “Esse Up” formula, plus: priority check-in (fast lane) and room delivery by 2:00 p.m.; late check-out (possibility to keep the room until 2:00 p.m. on the day of departure); complimentary initial minibar supply; beach umbrella with two sunbeds assigned from the 2nd row onwards for the entire stay; Lunch Around – the possibility to have lunch at any Club Esse in Sardinia, subject to reservation and availability.
Club Esse Dining Formula: Our service is always buffet-style, allowing all our guests the utmost freedom and creativity in combining flavors and portions according to their personal taste. Every day we offer regional and international dishes, with a wide selection of appetizers, first and second courses, side dishes, authentic Italian pizza, fruit, and desserts. Themed dinners and a traditional Sardinian evening are featured. Still water, house white, red and rosé wine, and light beer are always included at lunch and dinner at no extra charge.
In the evening, it is possible to book, without supplement, tables on the circular “Pagoda” terrace by the pool for outdoor dining.
Food Intolerances: The structural characteristics of our kitchens do not allow us to guarantee the absolute absence of contamination for any type of intolerance, nor to adapt menus to individual allergies. However, our buffet includes foods naturally free of gluten, lactose, and eggs. We also offer a line of gluten-free products.
For breakfast: toasted rusks, biscuits, rice cakes, sliced bread, packaged snacks, jams, and muesli;
For lunch and dinner: packaged pasta, bread, and desserts.
For children every day: RistoMini “Hero’s Banquet” – a special menu for children who can have lunch with the “Hero Camp” staff in a dedicated area.
Baby Feeding Area: An equipped space dedicated to children up to 3 years old, accessible 24/7, where parents can prepare baby food and find the main basic ingredients freshly prepared and selected (meat/vegetable/fish broth, vegetable purée, baby pasta, grated cheese, whole and semi-skimmed UHT milk, yogurt, cheese portions, seasonal fruit). Baby food jars are not available.
Services, Facilities, and Sports:
Restaurant with air-conditioned indoor dining room, covered outdoor veranda, and circular “Pagoda” terrace by the pool (available for dinner, upon reservation, at no extra charge); 24-hour Reception, Hall, TV room, 1,000 sqm swimming pool with children’s area, sunbeds and deckchairs available until full capacity; air-conditioned meeting room with 200 seats, amphitheater, playground, “Central Bar” by the pool with piano bar and Wi-Fi area, amphitheater bar open during shows, “Palma Beach” Bar/Restaurant in front of the beach, unguarded free parking, bazaar, boutique, handicrafts, archery, multipurpose tennis and five-a-side football court, bocce court, pickleball courts, Diving Center. Beach towels and strollers for rent (to be requested when booking). Possibility to rent e-bikes and inflatable boats. Excursion desk with a rich program.
Beach: The village is about 800 meters from the characteristic pink beach, whose color is due to the presence of small colored pebbles. It is equipped with a wide availability of umbrellas, each with 1 sunbed and 1 deckchair, available until full capacity. The beach can be reached by a free train (at scheduled times) exclusively for guests, which takes them up to 200 meters from the beach (flat path to cover on foot).
Entertainment and Activities: Club Esse Cala Gonone offers large spaces perfectly suited for activities, such as the large equipped pool, piano bar, and amphitheater. The entertainment team, engaging yet never intrusive, accompanies guests throughout their vacation with a rich program of entertainment, sports, and shows, blending relaxation and fun in a joyful and sociable atmosphere.
Children and Teens: Pink Hero, the penguin mascot from the cold, awaits our little heroes with fun, artistic, and sports activities, raising awareness on ecology.
Hero Camp (ages 3 to 12, further divided by age group), from 9:30 a.m. to 6:30 p.m.: with specialized staff, children will experience a different theme every day through games, nature experiences, workshops, sports, theater, and lots of music.
Young Club (ages 13 to 18): teenagers will have many opportunities to socialize and share experiences through sports tournaments, art workshops, and activities designed for their age.
“Esse Card”: Mandatory service card from 3 years old, to be paid on site. Includes: access to the equipped swimming pool and beach with umbrellas, deckchairs, and sunbeds (subject to availability), participation in Hero Camp and Young Club activities, fitness, aqua gym, group dancing, access to sports fields, piano bar, evening shows at the theater, and beach shuttle train.
Infant Card: Mandatory from 6 months to 3 years old, to be paid on site. Includes use of the cot (on request) and access to the baby feeding area (basic foods provided) available 24 hours a day.
The Club Esse Cala Gonone is set within a century-old park with Mediterranean vegetation. The 304 rooms are immersed in greenery and furnished in Mediterranean style. All rooms feature air conditioning, TV, mini-fridge, telephone, hairdryer, safety deposit box, and en-suite facilities. Room configurations include single, double or twin, triple, and quadruple rooms with bunk beds. There are no single-space quintuple rooms available. Families consisting of 4/5 persons can opt to pay for 3.5 shares and be accommodated in two adjoining or connecting rooms. Rooms for differently abled guests are also available.
Check-in: after 4:00 PM - Check-out: by 10:00 AM
One allowed per room (max 20 kg), upon request at the time of booking. Not allowed in common areas and in the restaurant. Mandatory extra charge of €15 per day to be paid onsite. A Dog Beach, a municipal beach with free sea access for all our four-legged friends, is available 900 meters from the property.
BOOKING CONFIRMATION: Before confirming the reservation and making the payment, please verify the accuracy of all the details provided in the confirmation, paying special attention to the names, hotel services, start and end dates of the stay, and related transportation (airplane, bus, ferry).
IDENTITY DOCUMENTS: All passengers, including minors and infants, must possess a valid identity document.
CHILD DISCOUNTS: The booking confirmation includes the children’s dates of birth, specifying day, month, and year. Please check this information carefully. Correct birth dates are essential for applying discounts or free stays related to the children’s age. For example, if a child is free up to the age of eight but exceeds this age at the time of check-in, the standard rates will apply, and the difference will be charged.
PETS: Guests traveling with pets must report their presence at the time of booking so that this information can be included in the confirmation. Late notifications may result in penalties or management fees if the selected property does not allow pets.
Furthermore, for ferry travel, a pet on board supplement of Euro 35.00 applies, and pets are not allowed in cabins, which are available on request only. The pet cabin costs vary depending on the period and the ferry company.
FERRY TRAVEL: For trips departing by ferry, vehicle details (type, model, and license plate) will be shown directly on the booking confirmation and subsequently on the travel ticket. The ferry package includes:
• For daytime crossings: accommodation in deck passage for all routes.
• For overnight crossings: accommodation in reclining seat for all routes. Children up to 4 years old (infants) cannot occupy a seat.
• Round-trip vehicle transport (maximum length 5 meters; maximum height 2.20 m for Moby/Tirrenia and 1.90 m for GNV/Grimaldi). Exceeding these limits will incur supplements depending on the company.
• Cabin accommodation (if purchased): includes 4 beds; for families of 5 people, accommodation is provided with 4 beds in the cabin + 1 deck passage.
Please note that any communication or modification of vehicle details after the confirmation has been issued will result in a change fee of Euro 50.00, plus any reissue costs for the ticket.
Ferry companies, for technical, organizational, operational, or force majeure reasons, reserve the right to make changes to the ship schedules, including times, routes, and type of vessel used.
Such changes will be promptly communicated via SMS to the contact numbers provided at the time of booking.
CANCELLATION INSURANCE: The cancellation insurance is optional and subject to an extra fee. It must be requested at the time of booking and cannot be added later.
SPECIAL REQUESTS: Please note that any special requests indicated in the booking cannot be guaranteed, and telephone requests will not be considered.
CANCELLATION POLICY FOR BOOKINGS UNTIL 28/02:
Cancellations up to 30 working days before departure: no penalty
From 29 to 21 working days before departure: 25% of the total amount
From 20 to 11 working days before departure: 50%
From 10 to 3 working days before departure: 75%
From 2 to 0 days before departure: 100%
CANCELLATION POLICY FOR BOOKINGS FROM 01/03:
Cancellations up to 30 working days before departure: 10% of the total amount
From 29 to 21 working days before departure: 25%
From 20 to 11 working days before departure: 50%
From 10 to 3 working days before departure: 75%
From 2 to 0 days before departure: 100%
For cancellations made within the terms indicated above, for the amounts not subject to penalty, a travel voucher will be issued, valid for 12 months from the date of issue, which does not require acceptance by the recipient.
In the event of late arrival, early departure, or a reduction in the number of guests compared to the original booking, the total booking amount remains due, with no reductions for changes in the stay duration or guest number. Unused meals are non-refundable.
(**) Working days: Working days are considered 6 days per week, including Saturday.
COMMUNICATIONS: Cancellation requests are valid only if sent to Aleste Viaggi Srl in writing (letter, telegram, fax, or email). The date received by Aleste Viaggi Srl will be considered valid. Communications sent after 9:00 p.m. will be considered as received on the following day.
BOOKING CHANGES: All modification requests must be sent exclusively by email. Requests made through other channels will not be accepted. The modification fee is Euro 50, plus any additional costs related to changes in period or booked package.
FOOD INTOLERANCES AND ALLERGIES: Any food intolerances or allergies must be communicated at the time of booking. The property’s policies on this matter are indicated in the information sheets and on official websites. In case of late notifications, we will do our best to find alternative solutions; however, any additional costs or penalties charged by the property will remain the customer’s responsibility.
PAYMENT TERMS: Payment for the travel package must be made according to the methods and deadlines indicated at the time of booking. Failure to meet these deadlines will result in the cancellation of the reservation, with loss of any amounts paid.
CHECK-IN & CHECK-OUT: Check-in is scheduled from 4:00 p.m.; check-out by 10:00 a.m.
TRAVEL DOCUMENTS: Travel documents will be sent in electronic format 7 days before departure.
