“Esse Up” Holiday:
A formula designed for guests who love to pamper themselves with a few extra comforts during their stay. Includes: Welcome Lunch (possibility of free lunch on the day of arrival); assigned restaurant table; beach umbrella with one sunbed and one deckchair from the 3rd row onwards for the entire stay; free beach towel rental with daily change.
“Esse Plus” Holiday:
Includes all the benefits of the “Esse Up” formula, plus: priority check-in (fast lane) and room delivery by 2:00 p.m.; late check-out (possibility to keep the room until 2:00 p.m. on departure day); complimentary initial minibar supply; beach umbrella with one sunbed and one deckchair from the 2nd row onwards for the entire stay; Lunch Around — possibility to have lunch at any Club Esse property in Sardinia, subject to reservation and availability.
Restaurant – Club Esse Formula:
Our buffet-style service allows guests the utmost freedom and creativity in combining flavors and portions to suit their personal tastes. Each day features regional and international dishes, with a wide selection of appetizers, first and second courses, side dishes, authentic Italian pizza, fruit, and desserts. Themed evenings and a traditional Sardinian dinner are also included. Still microfiltered water, house white, red and rosé wine, and light beer are always included at lunch and dinner, with no extra charge. A selection of local wines is also available.
Food Intolerances: Due to the structural characteristics of our kitchens, we cannot guarantee the total absence of contamination for any intolerance, nor can we adapt menus for individual allergies. However, our buffet includes foods naturally free from gluten, lactose, and eggs, as well as a range of gluten-free products.
For breakfast: toasted rusks, biscuits, rice cakes, sliced bread, packaged snacks, jams, muesli.
For lunch and dinner: packaged pasta, bread, and desserts.
For children: Every day, RistoMini “Hero’s Banquet” offers a special menu for kids, who can enjoy their meals together with the “Hero Camp” staff in a dedicated area.
Baby Feeding Area: Equipped and accessible 24/7 for parents with children up to 3 years old. It provides fresh, selected basic foods such as meat/vegetable/fish broth, vegetable purée, baby pasta, grated cheese, whole and semi-skimmed UHT milk, yogurt, cheese portions, and seasonal fruit. Baby food jars are not available.
Facilities, Amenities, and Sports:
Air-conditioned Sardinian-style restaurant with large outdoor terrace; 24-hour reception; lobby; two swimming pools; tennis and five-a-side football fields; piano bar; Wi-Fi in common areas; large public outdoor unguarded parking area; bazaar; theater; beach towel and stroller rental (to be requested at booking); boat, car, and scooter rental; extensive excursion program.
Beach:
Sandy beach equipped with umbrellas, deckchairs, and sunbeds (subject to availability), as well as entertainment activities and Hero Camp. Just 200 meters away, “Bau Bau Palau” — a municipal beach reserved for dogs and their owners.
Entertainment and Activities:
Club Esse Posada is a large resort with a true club atmosphere. The property features spacious, functional areas for all activities, including two pools, the beach, the piano bar, and the theater. The entertainment team, engaging yet never intrusive, accompanies guests throughout their vacation with a rich program of shows, sports, and leisure activities that combine relaxation and fun in a joyful, friendly atmosphere. All services are available from 30/05 to 30/09; outside these dates, a lighter animation program is offered.
Children and Teens:
Pink Hero, the friendly penguin mascot, welcomes young guests with fun, creative, and sports activities while promoting environmental awareness.
Hero Camp (ages 3–12, divided by age groups) operates from 9:30 a.m. to 6:30 p.m. with qualified staff organizing daily themed games, nature exploration, workshops, sports, theater, and music.
Young Club (ages 13–18) offers opportunities for socializing and sharing experiences through sports tournaments, creative workshops, and age-appropriate events.
“Esse Card”:
Mandatory service card from 30/05 to 29/09, payable on site, for guests aged 3 and above. Includes access to pools and the equipped beach (umbrellas, sunbeds, and deckchairs subject to availability), Hero Camp and Young Club activities, fitness, aquagym, five-a-side football, group dancing, and evening shows. During other periods, entertainment and activities are reduced.
Infant Card:
Mandatory from 6 months to 3 years, payable on site. Includes cot (on request) and access to the baby feeding area (basic foods provided), open 24/7.
Important: Guests are required to wear a colored wristband for the entire duration of their stay to access the resort services.
Pets:
One small pet per room (max 20 kg) is allowed, upon request at the time of booking, with restrictions in common areas and the restaurant. Mandatory supplement payable on site. Just 200 meters away, “Bau Bau Palau” is a public dog-friendly beach with dedicated services and free sea access.
Arrivals and Departures:
Check-in after 4:00 p.m. and check-out by 10:00 a.m. (stays begin with dinner).
Arrival and departure days: Tuesday and/or Friday.
Children’s ages are always considered as not yet completed at the start of the stay (valid ID required).
Accommodation: The 141 rooms are distributed between the main building and the “Marina” area closer to the sea. They are available as double, twin, triple, and quadruple rooms (some with bunk beds). All rooms feature a private bathroom with shower and hairdryer, independent air conditioning, mini-fridge, TV, and safe.
“Balcony” Rooms — located exclusively in the “Sa Posada” area — are available with a supplement and include either a balcony (on upper floors) or a patio (on the ground floor), both furnished with chairs.
Family Rooms, located in the “Sa Marina” area, consist of a double bedroom and a living room with a double sofa bed (in some cases with bunk beds) and a private bathroom — an ideal solution for families. Rooms for guests with disabilities are also available.
• Beach service with sunbeds and deckchairs (subject to availability)
• Beach volleyball
• 2 swimming pools (swim cap required)
• Tennis and five-a-side football courts
• Piano bar
• Public outdoor unguarded parking
• Wi-Fi in common areas
• Canoes
• Hero Camp (ages 3–12) from 9:30 a.m. to 6:30 p.m.
• Young Club (ages 13–18) with daily activity gatherings
• Animation and entertainment available from 30/05 to 30/09
Infant 0–6 months (free): optional cot €10 per day, payable on site, must be requested at the time of booking.
Infant Card (6 months–3 years): mandatory, €15 per day, payable on site; includes cot (one per room, must be requested at booking) and use of the baby feeding area.
Pets: one per room allowed (max 20 kg), not permitted in common areas. €15 per day, payable on site. Pets are welcome at Bau Bau Palau Beach, located 100 m from the property.
ESSE UP: €25 per room per day, payable through the agency.
ESSE PLUS: on request, €40 per room per day, payable through the agency.
ESSE CARD: mandatory from 30/05 to 30/09, for guests aged 3 and above, €7 per person per day, payable on site.
Tourist Tax: if applied by the local municipality, it must be paid directly at the hotel in cash.
Tips and personal extras.
Anything not expressly mentioned under “The rate includes.”
Children’s ages are always considered as not yet completed.
Failure to use the services does not exempt guests from paying the mandatory ESSE CARD and INFANT CARD.
Check-in: after 4:00 PM - Check-out: by 10:00 AM
BOOKING CONFIRMATION: Before confirming the booking and making the payment, please carefully verify the accuracy of all the details indicated in the confirmation, with particular attention to guests’ names, hotel services, start and end dates of the stay, and related transport services (flight, bus, ferry).
IDENTITY DOCUMENTS: All passengers, including minors and infants, must hold a valid identity document.
CHILD DISCOUNTS: The booking confirmation includes the children’s dates of birth (day, month and year). Please check this information carefully. Correct dates of birth are essential for the application of age-related discounts or free stays. For example, if a child is considered free up to the eighth year of age but exceeds this age at the time of check-in, the corresponding standard rate will be applied and the difference charged.
PETS: Guests traveling with pets must declare their presence at the time of booking so that it is stated in the confirmation. Late notification may result in penalties or management fees if the selected property does not allow pets. For ferry travel, a pet on board supplement of €35.00 applies. Pets are not allowed in cabins unless specifically requested. Pet cabin costs vary depending on the period and the ferry company.
FERRY TRAVEL: For ferry departures, vehicle details (type, model and license plate number) will be indicated directly on the booking confirmation and subsequently on the travel ticket. The ferry package includes:
• Day crossing: deck passage for all routes.
• Night crossing: deck passage for all routes. Seats may be purchased at €8.00 per route from 4 years of age. Children under 4 years (infants) are not allowed to occupy a seat.
• Car round trip (A/R): maximum length 5 meters; maximum height 2.20 m for Moby/Tirrenia and 1.90 m for GNV/Grimaldi. Vehicles exceeding these dimensions are subject to supplements according to the ferry company.
• Cabin accommodation (if purchased): includes 4 berths; for families of 5 persons, accommodation consists of 4 cabin berths + 1 deck passage.
Any communication or modification regarding vehicle details after the confirmation has been issued will incur a €50.00 amendment fee, in addition to any ticket reissue costs.
Ferry companies reserve the right, for technical, operational or force majeure reasons, to modify schedules, routes and the type of vessel used.
Such changes will be promptly communicated via SMS to the contacts provided at the time of booking.
CANCELLATION INSURANCE: Cancellation insurance is optional and subject to payment. It must be requested at the time of booking and cannot be added later.
REQUESTS: Any special requests indicated in the booking cannot be guaranteed. Telephone requests will not be taken into consideration.
CANCELLATION POLICY FOR BOOKINGS MADE UNTIL 31/03:
Cancellation up to 30 working days before departure: no penalty
From 29 to 21 working days before departure: 25% penalty of the total stay amount
From 20 to 11 working days before departure: 50% penalty
From 10 to 3 working days before departure: 75% penalty
From 2 to 0 days before departure: 100% penalty
CANCELLATION POLICY FOR BOOKINGS MADE FROM 01/04:
Cancellation up to 30 working days before departure: 10% penalty of the total stay amount
From 29 to 21 working days before departure: 25% penalty
From 20 to 11 working days before departure: 50% penalty
From 10 to 3 working days before departure: 75% penalty
From 2 to 0 days before departure: 100% penalty
For cancellations made within the above terms, for amounts not subject to penalty, a holiday voucher valid for 12 months from the date of issue will be provided. The voucher does not require acceptance by the recipient.
In case of late arrival, early departure or reduction in the number of guests compared to the booking, the full booking amount remains payable. No reductions are granted for changes in stay duration or number of guests. Unused meals are non-refundable.
(**) Working days: 6 working days per week are considered, including Saturday.
COMMUNICATIONS: Cancellation requests will be valid only if sent in writing (letter, telegram, fax or email) to Aleste Viaggi Srl. The date of receipt by Aleste Viaggi Srl will be considered valid. Communications sent after 21:00 will be considered as received the following day.
BOOKING MODIFICATIONS: All modification requests must be sent exclusively by email. Requests made through other channels will not be accepted. The amendment fee is €50.00, plus any additional costs related to changes in period or booked package.
FOOD INTOLERANCES AND ALLERGIES: Any food intolerances or allergies must be communicated at the time of booking. Each property’s policies are stated in the information sheets and official websites. In case of late notification, we will do our best to find alternative solutions; however, any additional costs or penalties applied by the property will be borne by the client.
PAYMENT TERMS: Payment of the travel package must be made according to the methods and deadlines indicated at the time of booking. Failure to comply with these deadlines will result in cancellation of the booking with loss of the amounts already paid.
CHECK-IN & CHECK-OUT: Check-in from 16:00; check-out by 10:00.
TRAVEL DOCUMENTS: Travel documents will be sent electronically 7 days before departure.
