Dining – Club Esse Formula:
Our service is always buffet-style, allowing all guests maximum freedom and creativity in combining flavors and portions according to their personal taste. Every day we offer regional and international dishes with a wide selection of appetizers, first and second courses, side dishes, authentic Italian pizza, fruit, and desserts. Themed evenings and a traditional Sardinian dinner are organized weekly. Still and sparkling microfiltered water, house white, red, and rosé wines, and light beer are always included at lunch and dinner with no extra charge. A selection of local wines is also available.
Food Intolerances: Due to the structural characteristics of our kitchens, we cannot guarantee the absolute absence of cross-contamination for any type of intolerance, nor can we adapt menus for individual allergies. However, the buffet includes naturally gluten-free, lactose-free, and egg-free foods. We also offer a small range of packaged gluten-free products.
For breakfast: rusks, cookies, rice cakes, sliced bread, pre-packaged snacks, jams, and muesli.
For lunch and dinner: packaged pasta, bread, and desserts.
For children: Every day, our RistoMini “Hero’s Banquet” offers a special menu for kids who can have lunch with the “Hero Camp” staff in a dedicated area at Club Esse Roccaruja.
Baby Feeding Area: A fully equipped area dedicated to children up to 3 years, open from 7:30 a.m. to 11:30 p.m., where parents can prepare meals and find basic fresh ingredients such as meat/vegetable/fish broth, vegetable purée, pasta, grated cheese, whole and semi-skimmed UHT milk, yogurt, cheese spreads, and seasonal fruit. Baby food jars are not provided.
“Esse Up” Package: A formula designed for guests who wish to indulge in extra comfort. Includes: Welcome Lunch (free lunch on arrival day), priority restaurant table assignment, assigned beach umbrella with one sunbed and one deckchair from the 3rd row onwards for the entire stay, and free beach towel rental with daily change.
“Esse Plus” Package: Includes all benefits of “Esse Up”, plus: priority check-in (fast-lane) with room delivery by 2:00 p.m., late check-out (keep your room until 2:00 p.m. on departure day), complimentary minibar setup, assigned beach umbrella with one sunbed and one deckchair from the 2nd row onwards, and Lunch Around option—possibility to have lunch at any Club Esse property in Sardinia (subject to reservation and availability).
Facilities, Equipment, and Sports:
Restaurant with retractable roof (“dinner under the stars”) spread over two terraces surrounded by greenery; reception, lobby, pool with wellness area and equipped solarium, hot tub, and large children’s pool; poolside music bar; Wi-Fi in common areas; two outdoor parking areas (unattended, subject to availability); Club House at Club Esse Roccaruja (650 m away); small outdoor children’s play area and outdoor fitness zone; TV room; free scheduled shuttle service; towel and stroller rental (on request); free access to Club Esse Roccaruja facilities including sports tournaments, playground, bazaar, theater for evening shows, and sports fields.
Possibility to rent rubber boats and e-bikes and to join a rich program of excursions to the island of Asinara, Alghero, the Maddalena archipelago, and more, all departing directly from the hotel. Diving center on site.
Beach: Equipped with beach volleyball and beach tennis courts. Located 650 m from the hotel and reachable via a free shuttle. Each room includes one beach umbrella, one deckchair, and one sunbed (unassigned) starting from the second row. First-row umbrellas available on request and payable locally.
Entertainment:
The wide Roccaruja Holiday Center, which includes Club Esse Sporting, offers large spaces perfectly suited for activities. The cheerful and engaging entertainment team accompanies guests throughout their vacation with a rich program of leisure, sports, and shows that blend relaxation and fun in a friendly and joyful atmosphere.
Children & Teens:
The mascot Pink Hero, the penguin from the North, welcomes young heroes with fun, creative, and educational activities focused on ecology.
Hero Camp (ages 3–12, divided by age group) runs from 9:30 a.m. to 6:30 p.m. at Roccaruja with trained staff. Each day features a new theme with games, nature experiences, crafts, sports, theater, and music.
Young Club (ages 13–18) offers social and recreational opportunities through sports tournaments, creative workshops, and special events designed for teenagers.
Shiatsu Weeks: From June 9 to June 30 and from September 1 to September 15, all Club Esse guests are invited to participate for free in Shiatsu Workshops led by instructors from the prestigious Himawari Shiatsu School, with a certificate of participation awarded.
“Esse Card”: Mandatory service card for guests aged 3 and over, payable locally. Includes Hero Camp, Young Club, entertainment, access to the pool and equipped beach (from the second row; first row available for a fee), fitness, water aerobics, beach volleyball, five-a-side football, canoe use, group dances, and evening shows.
Infant Card: Mandatory for children aged 6 months to 3 years, payable locally. Includes use of a baby cot (on request) and access to the baby feeding area (basic food provided).
Pets: One pet per room allowed (max 20 kg), upon request at booking. Not permitted in common areas or the restaurant. Mandatory cleaning fee payable locally.
Important: Guests must wear a colored wristband for the entire stay to access services.
Check-in & Check-out: Check-in after 4:00 p.m.; check-out by 10:00 a.m.
Stay days: Tuesday and/or Friday (stay begins with dinner).
Age limits always refer to uncompleted years at the start date of the stay (ID required).
The Club Esse Sporting offers 62 spacious rooms, fully renovated and set in lush greenery. All rooms are equipped with autonomous air conditioning, TV, safe, mini-fridge, hairdryer, and private bathroom. The rooms are available as double, twin, triple, and quadruple with bunk beds.
Additionally, there are Family rooms, accommodating 3 to 5 people, consisting of two separate rooms with a shared bathroom. Among these, there are 2 wonderful panoramic Suites with a terrace and sea view. All rooms feature a private, equipped outdoor area.
NOT USING THE SERVICES DOES NOT EXEMPT GUESTS FROM THE MANDATORY PAYMENT OF THE ESSE CARD AND THE INFANT CARD.
The age of children is always considered as not yet reached.
Check-in: after 4:00 PM - Check-out: by 10:00 AM
Pets: One pet per room allowed (max 20 kg), upon request at booking. Not permitted in common areas or the restaurant. Mandatory cleaning fee payable locally.
BOOKING CONFIRMATION: Before confirming the booking and making the payment, please carefully verify the accuracy of all the details indicated in the confirmation, with particular attention to guests’ names, hotel services, start and end dates of the stay, and related transport services (flight, bus, ferry).
IDENTITY DOCUMENTS: All passengers, including minors and infants, must hold a valid identity document.
CHILD DISCOUNTS: The booking confirmation includes the children’s dates of birth (day, month and year). Please check this information carefully. Correct dates of birth are essential for the application of age-related discounts or free stays. For example, if a child is considered free up to the eighth year of age but exceeds this age at the time of check-in, the corresponding standard rate will be applied and the difference charged.
PETS: Guests traveling with pets must declare their presence at the time of booking so that it is stated in the confirmation. Late notification may result in penalties or management fees if the selected property does not allow pets. For ferry travel, a pet on board supplement of €35.00 applies. Pets are not allowed in cabins unless specifically requested. Pet cabin costs vary depending on the period and the ferry company.
FERRY TRAVEL: For ferry departures, vehicle details (type, model and license plate number) will be indicated directly on the booking confirmation and subsequently on the travel ticket. The ferry package includes:
• Day crossing: deck passage for all routes.
• Night crossing: deck passage for all routes. Seats may be purchased at €8.00 per route from 4 years of age. Children under 4 years (infants) are not allowed to occupy a seat.
• Car round trip (A/R): maximum length 5 meters; maximum height 2.20 m for Moby/Tirrenia and 1.90 m for GNV/Grimaldi. Vehicles exceeding these dimensions are subject to supplements according to the ferry company.
• Cabin accommodation (if purchased): includes 4 berths; for families of 5 persons, accommodation consists of 4 cabin berths + 1 deck passage.
Any communication or modification regarding vehicle details after the confirmation has been issued will incur a €50.00 amendment fee, in addition to any ticket reissue costs.
Ferry companies reserve the right, for technical, operational or force majeure reasons, to modify schedules, routes and the type of vessel used.
Such changes will be promptly communicated via SMS to the contacts provided at the time of booking.
CANCELLATION INSURANCE: Cancellation insurance is optional and subject to payment. It must be requested at the time of booking and cannot be added later.
REQUESTS: Any special requests indicated in the booking cannot be guaranteed. Telephone requests will not be taken into consideration.
CANCELLATION POLICY FOR BOOKINGS MADE UNTIL 31/03:
Cancellation up to 30 working days before departure: no penalty
From 29 to 21 working days before departure: 25% penalty of the total stay amount
From 20 to 11 working days before departure: 50% penalty
From 10 to 3 working days before departure: 75% penalty
From 2 to 0 days before departure: 100% penalty
CANCELLATION POLICY FOR BOOKINGS MADE FROM 01/04:
Cancellation up to 30 working days before departure: 10% penalty of the total stay amount
From 29 to 21 working days before departure: 25% penalty
From 20 to 11 working days before departure: 50% penalty
From 10 to 3 working days before departure: 75% penalty
From 2 to 0 days before departure: 100% penalty
For cancellations made within the above terms, for amounts not subject to penalty, a holiday voucher valid for 12 months from the date of issue will be provided. The voucher does not require acceptance by the recipient.
In case of late arrival, early departure or reduction in the number of guests compared to the booking, the full booking amount remains payable. No reductions are granted for changes in stay duration or number of guests. Unused meals are non-refundable.
(**) Working days: 6 working days per week are considered, including Saturday.
COMMUNICATIONS: Cancellation requests will be valid only if sent in writing (letter, telegram, fax or email) to Aleste Viaggi Srl. The date of receipt by Aleste Viaggi Srl will be considered valid. Communications sent after 21:00 will be considered as received the following day.
BOOKING MODIFICATIONS: All modification requests must be sent exclusively by email. Requests made through other channels will not be accepted. The amendment fee is €50.00, plus any additional costs related to changes in period or booked package.
FOOD INTOLERANCES AND ALLERGIES: Any food intolerances or allergies must be communicated at the time of booking. Each property’s policies are stated in the information sheets and official websites. In case of late notification, we will do our best to find alternative solutions; however, any additional costs or penalties applied by the property will be borne by the client.
PAYMENT TERMS: Payment of the travel package must be made according to the methods and deadlines indicated at the time of booking. Failure to comply with these deadlines will result in cancellation of the booking with loss of the amounts already paid.
CHECK-IN & CHECK-OUT: Check-in from 16:00; check-out by 10:00.
TRAVEL DOCUMENTS: Travel documents will be sent electronically 7 days before departure.
