The hotel complex is nestled in a protected area of over five hectares and is characterized by small villas and buildings in warm colors, surrounded by Mediterranean vegetation, gardens, and floral displays, providing a nature-immersed experience.
Restaurant: The resort features a highly acclaimed restaurant with a covered veranda open on two sides and an air-conditioned indoor dining room. The service offers a wide variety of gastronomic choices daily in a serene and informal setting with buffet service. Breakfast, in addition to the usual coffee offerings, provides a wide selection of sweet and savory foods. For lunch and dinner, the rich and varied gastronomic proposal includes specialties from traditional Sardinian and national cuisine, with still or sparkling bottled water and house wine (white or red) on tap included with meals. During the week, two themed evenings are scheduled; one Sardinian, featuring typical regional dishes, and one "fisherman's" with fish-based dishes (meat and/or vegetarian alternatives are always available). The restaurant does not offer a dedicated vegetarian and/or vegan menu; the kitchen may prepare a dish that satisfies the diet if the buffet does not include any corresponding options (e.g., pasta with vegetables). Intolerances: For guests with food intolerances (such as to gluten or lactose), pre-packaged basic products (bread, pasta, biscuits, etc.) are available. Reporting of any food intolerances is always required during booking and at check-in. The resort does not have a separate area for gluten-free cooking; therefore, contamination-free status cannot be guaranteed for unpackaged products. Baby Feeding Room: Available for the little ones, an unattended space equipped with hot plates, sink, refrigerator, bottle warmer, microwave, blender, sterilizer, pots, dishes, and placemats. Additionally, during the restaurant's opening hours, basic cooked and uncooked products are available: vegetable broth, vegetable purée, fresh sauce, small pasta shapes, yogurt, little jars of jam, biscuits, herbal teas, tea, and fresh fruit. Excluded are milk (liquid and powder) and specific products for infants such as purées.
Services: 24-hour reception with TV area, Central Bar, Open-air Theatre for evening shows, Mini-Club Area with an Outdoor Playground, Adult Pool with a shallow area suitable also for children, Bazaar (with tobacco, newspapers, beach accessories, souvenirs, and personal care items), multipurpose indoor tennis/football field and the brand new padel court, covered outdoor Fitness area, Beach Volleyball court on the beach, Canoes, Pedal boats, Internal shuttle service to and from the beach, and External private parking, uncovered and unguarded. There is also a Beach Bar, with restroom facilities and showers always available. Wi-Fi: Free connection available in common areas (reception, central bar, and pool).
Beach: A highlight of the Resort, with fine white sand, is equipped with an umbrella and two sun loungers per room (regardless of the number of occupants in the room) from the third row (the first and second rows are chargeable and can be booked on-site). The beach (about 500 meters from the main building) is accessible within the resort by a flat walkway or by a convenient electric shuttle, with a collection point at the start of the walkway. Important and convenient Beach Bar, with attached restroom facilities and showers, located just a few steps from the resort's private beach concession.
Entertainment and Activities: The engaging Entertainment Team enlivens the days with a program of games, recreational activities, tournaments, aerobics, and dance, for a stay full of fun and evening entertainment with piano bar and shows in the amphitheater. For children: Mini-Club (ages 4/12), morning and afternoon, and Young Club (ages 12/17) for older children, with assistance from dedicated staff. Mini-Club: has staff dedicated to the youngest with playful, educational, and recreational activities, divided by age groups: 4/8 years and 8/12 years. Junior Club: has staff dedicated to giving teenagers (ages 12/17) the opportunity to socialize with peers during appointments, events, and activities dedicated to them.
Club Card (Mandatory from the age of 4 and payable upon arrival at the same time as the tourist tax as determined by the Municipality of Muravera) includes: daytime and evening entertainment, Mini-Club (ages 4/12) and Young Club (ages 12/17), use of sports and recreational equipment, beach service with an umbrella and two sun loungers per room from the third row (independent of the number of occupants in the room), pool with sun deck equipped with showers, sun loungers, and umbrellas until exhaustion, beach volleyball court, playground, canoes, pedal boats, the brand new padel court, and the indoor multipurpose tennis/football field.
At a charge: Excursions, external diving service, laundry and ironing service, babysitting service, bike, car, and beach towel rental, taxi service, photographer, and extra meals to your full board treatment. Pocket lunches/dinners are available on request and as substitutes for meals in the restaurant already included and planned in the booked treatment.
Pets: Allowed, in limited numbers and upon request, dogs, cats, rabbits, and small birds, max. 5 kg, at a cost of €20.00 per night, final sanitization included.
STAYS: Arrivals and departures fall on Thursday and/or Monday. Check-in (room delivery) from 4:00 PM, check-out (room return) by 10:00 AM.
The resort is situated on a protected private area of over 5 hectares and features 216 rooms, all decorated in a typical Sardinian style, divided among Double, Triple, Quadruple (with bunk beds), and Family Room Suites. All rooms have a patio or veranda and are located in various single-story cottages or two-story buildings, surrounded by lush Mediterranean vegetation.
Double Rooms: Equipped with two single beds or one double bed, these rooms feature a patio or veranda with a table, chairs, ashtray, and clothes drying rack, private bathroom with shower, hairdryer, toiletry set, individually controlled air conditioning, telephone, electronic safety deposit box, minibar (charges apply), and LCD TV.
Triple Rooms: With three single beds or one double bed + one single bed, these rooms include a patio or veranda with a table, chairs, ashtray, and clothes drying rack, private bathroom with shower, hairdryer, toiletry set, individually controlled air conditioning, telephone, electronic safety deposit box, minibar (charges apply), and LCD TV.
Quadruple Rooms: Featuring one double bed + one added bunk bed, these rooms come with a patio or veranda equipped with a table, chairs, ashtray, and clothes drying rack, private bathroom with shower, hairdryer, toiletry set, individually controlled air conditioning, telephone, electronic safety deposit box, minibar (charges apply), and LCD TV.
Family Room Suites: Comprising a double space, a single bathroom with shower, with one double bed and one single bed + a room with two single beds, these suites are equipped with a patio or veranda with a table, chairs, ashtray, and clothes drying rack, hairdryer, toiletry set, individually controlled air conditioning, telephone, electronic safety deposit box, minibar (charges apply), and LCD TV.
- Beach Service: An umbrella and two sun loungers are provided for each room from the third row onwards, ensuring a reserved spot on the beach for all guests.
- Mini-club: A dedicated mini-club is available for children aged 4 to 12 years. Here, children can engage in various playful and recreational activities, organized by specialized staff.
- Young Club: For older children, aged 12 to 17 years, the Young Club is available. It offers them the opportunity to socialize and participate in activities and events specially designed for their entertainment.
- Open-air Theatre: Guests can enjoy evening shows in an open-air theatre, which includes a variety of entertainments for all ages.
- Mini-club with Outdoor Playground: In addition to organized activities, the mini-club also includes an outdoor playground where children can play safely.
- Outdoor Pool: An outdoor pool is available for adults but is also suitable for children, with a sloping area that allows safe water access.
- Tennis and Soccer Fields: Guests can engage in sports on dedicated outdoor fields, including tennis and soccer. A free shuttle is available to reach these sports facilities.
- Outdoor Covered Fitness Area: For those who wish to keep fit during their holiday, there is an outdoor covered fitness area.
- Beach Volleyball Court: A beach volleyball court on the beach is available for enthusiasts of the sport.
- Canoes and Pedal Boats: Guests can explore the sea using canoes and pedal boats, which are available for aquatic fun.
- Internal Shuttle to/from the Beach: A convenient internal shuttle is available to transport guests to and from the beach, making access even more practical.
- External Private Parking: Unsupervised private parking is available for guests arriving by car.
- Wi-Fi in Common Areas: Free Wi-Fi connection is available in common areas such as the reception, central bar, and pool area, allowing guests to stay connected during their stay.
The age of children is always considered to be uncompleted.
Check-in: after 4:00 PM - Check-out: by 10:00 AM
Small dogs (max 10kg) allowed on request, to be paid locally €20 per day, final cleaning included;
BOOKING CONFIRMATION: Before confirming the reservation and making the payment, please verify the accuracy of all the details provided in the confirmation, paying special attention to the names, hotel services, start and end dates of the stay, and related transportation (airplane, bus, ferry).
IDENTITY DOCUMENTS: All passengers, including minors and infants, must possess a valid identity document.
CHILD DISCOUNTS: The booking confirmation includes the children’s dates of birth, specifying day, month, and year. Please check this information carefully. Correct birth dates are essential for applying discounts or free stays related to the children’s age. For example, if a child is free up to the age of eight but exceeds this age at the time of check-in, the standard rates will apply, and the difference will be charged.
PETS: Guests traveling with pets must report their presence at the time of booking so that this information can be included in the confirmation. Late notifications may result in penalties or management fees if the selected property does not allow pets.
Furthermore, for ferry travel, a pet on board supplement of Euro 35.00 applies, and pets are not allowed in cabins, which are available on request only. The pet cabin costs vary depending on the period and the ferry company.
FERRY TRAVEL: For trips departing by ferry, vehicle details (type, model, and license plate) will be shown directly on the booking confirmation and subsequently on the travel ticket. The ferry package includes:
• For daytime crossings: accommodation in deck passage for all routes.
• For overnight crossings: accommodation in reclining seat for all routes. Children up to 4 years old (infants) cannot occupy a seat.
• Round-trip vehicle transport (maximum length 5 meters; maximum height 2.20 m for Moby/Tirrenia and 1.90 m for GNV/Grimaldi). Exceeding these limits will incur supplements depending on the company.
• Cabin accommodation (if purchased): includes 4 beds; for families of 5 people, accommodation is provided with 4 beds in the cabin + 1 deck passage.
Please note that any communication or modification of vehicle details after the confirmation has been issued will result in a change fee of Euro 50.00, plus any reissue costs for the ticket.
Ferry companies, for technical, organizational, operational, or force majeure reasons, reserve the right to make changes to the ship schedules, including times, routes, and type of vessel used.
Such changes will be promptly communicated via SMS to the contact numbers provided at the time of booking.
CANCELLATION INSURANCE: The cancellation insurance is optional and subject to an extra fee. It must be requested at the time of booking and cannot be added later.
SPECIAL REQUESTS: Please note that any special requests indicated in the booking cannot be guaranteed, and telephone requests will not be considered.
CANCELLATION POLICY FOR BOOKINGS UNTIL 28/02:
Cancellations up to 30 working days before departure: no penalty
From 29 to 21 working days before departure: 25% of the total amount
From 20 to 11 working days before departure: 50%
From 10 to 3 working days before departure: 75%
From 2 to 0 days before departure: 100%
CANCELLATION POLICY FOR BOOKINGS FROM 01/03:
Cancellations up to 30 working days before departure: 10% of the total amount
From 29 to 21 working days before departure: 25%
From 20 to 11 working days before departure: 50%
From 10 to 3 working days before departure: 75%
From 2 to 0 days before departure: 100%
For cancellations made within the terms indicated above, for the amounts not subject to penalty, a travel voucher will be issued, valid for 12 months from the date of issue, which does not require acceptance by the recipient.
In the event of late arrival, early departure, or a reduction in the number of guests compared to the original booking, the total booking amount remains due, with no reductions for changes in the stay duration or guest number. Unused meals are non-refundable.
(**) Working days: Working days are considered 6 days per week, including Saturday.
COMMUNICATIONS: Cancellation requests are valid only if sent to Aleste Viaggi Srl in writing (letter, telegram, fax, or email). The date received by Aleste Viaggi Srl will be considered valid. Communications sent after 9:00 p.m. will be considered as received on the following day.
BOOKING CHANGES: All modification requests must be sent exclusively by email. Requests made through other channels will not be accepted. The modification fee is Euro 50, plus any additional costs related to changes in period or booked package.
FOOD INTOLERANCES AND ALLERGIES: Any food intolerances or allergies must be communicated at the time of booking. The property’s policies on this matter are indicated in the information sheets and on official websites. In case of late notifications, we will do our best to find alternative solutions; however, any additional costs or penalties charged by the property will remain the customer’s responsibility.
PAYMENT TERMS: Payment for the travel package must be made according to the methods and deadlines indicated at the time of booking. Failure to meet these deadlines will result in the cancellation of the reservation, with loss of any amounts paid.
CHECK-IN & CHECK-OUT: Check-in is scheduled from 4:00 p.m.; check-out by 10:00 a.m.
TRAVEL DOCUMENTS: Travel documents will be sent in electronic format 7 days before departure.
