Dining: Full board with buffet meals and beverages at meals excluded.
Gold Package: (for a fee, available for stays of min. 7 nights from 28/06 to 30/08): Available for any room type. Includes welcome in room upon arrival, breakfast, lunch, and dinner at the Belvedere Restaurant (beverages excluded); beach service in the first and second row with 1 umbrella and 2 sunbeds per room; welcome kit: slippers and bathrobe (to be used during the stay); beach towel with daily change.
Celiac Disease: The hotel is not specialized in providing gluten-free foods; moreover, for foods served at the table and/or buffet, the total absence of cross-contamination during the preparation and/or serving of dishes is not guaranteed. However, a wide variety of foods, including dishes that usually do not contain gluten, as well as some basic dedicated products, will be available at the restaurant. Depending on the severity of celiac disease, guests are encouraged to notify at the time of booking so that, upon arrival, the manager and chef can evaluate a personalized menu. As a precaution, if guests wish to bring specific foods to the hotel (along with personal containers and cutlery), the hotel will ensure their use by staff for meal preparation.
Beach: Sant'Elmo is only 400 meters from the private fine sandy beach and the blue and crystal-clear waters of the sea. The beach is equipped with sunbeds and umbrellas until exhausted: the first 2 rows are reserved for Gold Package customers during the available period, paid during the rest of the periods, 3rd row paid, free from the 4th row onwards until exhausted.
Services:
CLUB CARD: Mandatory from 07/06 to 13/09, includes daytime and evening entertainment, mini club, use of the pool, group sports courses, and use of sports facilities according to the animation program.
The Sant'Elmo Beach Hotel features 178 rooms, most of which are dispersed in cottages surrounded by the lush vegetation typical of the Mediterranean maquis.
Cottage Room (double with the possibility of a 3rd bed): Approximately 18-20 sqm, the third bed suitable for children up to 14 years old. Equipped with TV, telephone, hairdryer, air conditioning, safe, minibar (refill on request for a fee). Private bathroom with shower. Rooms are located in cottages, each with an independent furnished patio. Expected occupancy: 2 adults or 2 adults + 1 child (2-14 years) or 2 adults + 1 crib.
Sea View Cottage Room: Double rooms with sea view (max 2 adults + 1 crib).
Family Room: Approximately 24-26 sqm, consisting of a lofted double room with the possibility of a 3rd/4th bed for children up to 14 years old. Equipped with TV, telephone, hairdryer, air conditioning, safe, minibar (refill on request for a fee). Private bathroom with shower. All rooms are on the ground floor in two crescent-shaped structures not far from the main building, each with an independent furnished patio. Maximum occupancy: 2 adults + 2 children + 1 crib.
Deluxe Sea View Double Room: Approximately 25 sqm, double rooms only (max 2 adults + crib). Equipped with TV, telephone, hairdryer, air conditioning, safe, minibar (refill on request for a fee). Private bathroom with shower.
4 Suites: Approximately 42 sqm, consisting of a master bedroom and a separate living room with a sofa bed suitable for children up to 14 years old. Equipped with TV, telephone, hairdryer, air conditioning, safe, minibar (refill on request for a fee). Private bathroom with shower. Located on the 1st floor in the main building, with a shared terrace overlooking the square and pool view. Expected occupancy: 2 adults + 1 child + 1 crib, 2 adults + 2 children, 2 adults + 2 children + 1 crib.
Check-in: after 5:00 PM - Check-out: by 10:00 AM
Pets not allowed.
BOOKING CONFIRMATION: Before confirming the booking and making the payment, please carefully verify the accuracy of all the details indicated in the confirmation, with particular attention to guests’ names, hotel services, start and end dates of the stay, and related transport services (flight, bus, ferry).
IDENTITY DOCUMENTS: All passengers, including minors and infants, must hold a valid identity document.
CHILD DISCOUNTS: The booking confirmation includes the children’s dates of birth (day, month and year). Please check this information carefully. Correct dates of birth are essential for the application of age-related discounts or free stays. For example, if a child is considered free up to the eighth year of age but exceeds this age at the time of check-in, the corresponding standard rate will be applied and the difference charged.
PETS: Guests traveling with pets must declare their presence at the time of booking so that it is stated in the confirmation. Late notification may result in penalties or management fees if the selected property does not allow pets. For ferry travel, a pet on board supplement of €35.00 applies. Pets are not allowed in cabins unless specifically requested. Pet cabin costs vary depending on the period and the ferry company.
FERRY TRAVEL: For ferry departures, vehicle details (type, model and license plate number) will be indicated directly on the booking confirmation and subsequently on the travel ticket. The ferry package includes:
• Day crossing: deck passage for all routes.
• Night crossing: deck passage for all routes. Seats may be purchased at €8.00 per route from 4 years of age. Children under 4 years (infants) are not allowed to occupy a seat.
• Car round trip (A/R): maximum length 5 meters; maximum height 2.20 m for Moby/Tirrenia and 1.90 m for GNV/Grimaldi. Vehicles exceeding these dimensions are subject to supplements according to the ferry company.
• Cabin accommodation (if purchased): includes 4 berths; for families of 5 persons, accommodation consists of 4 cabin berths + 1 deck passage.
Any communication or modification regarding vehicle details after the confirmation has been issued will incur a €50.00 amendment fee, in addition to any ticket reissue costs.
Ferry companies reserve the right, for technical, operational or force majeure reasons, to modify schedules, routes and the type of vessel used.
Such changes will be promptly communicated via SMS to the contacts provided at the time of booking.
CANCELLATION INSURANCE: Cancellation insurance is optional and subject to payment. It must be requested at the time of booking and cannot be added later.
REQUESTS: Any special requests indicated in the booking cannot be guaranteed. Telephone requests will not be taken into consideration.
CANCELLATION POLICY FOR BOOKINGS MADE UNTIL 31/03:
Cancellation up to 30 working days before departure: no penalty
From 29 to 21 working days before departure: 25% penalty of the total stay amount
From 20 to 11 working days before departure: 50% penalty
From 10 to 3 working days before departure: 75% penalty
From 2 to 0 days before departure: 100% penalty
CANCELLATION POLICY FOR BOOKINGS MADE FROM 01/04:
Cancellation up to 30 working days before departure: 10% penalty of the total stay amount
From 29 to 21 working days before departure: 25% penalty
From 20 to 11 working days before departure: 50% penalty
From 10 to 3 working days before departure: 75% penalty
From 2 to 0 days before departure: 100% penalty
For cancellations made within the above terms, for amounts not subject to penalty, a holiday voucher valid for 12 months from the date of issue will be provided. The voucher does not require acceptance by the recipient.
In case of late arrival, early departure or reduction in the number of guests compared to the booking, the full booking amount remains payable. No reductions are granted for changes in stay duration or number of guests. Unused meals are non-refundable.
(**) Working days: 6 working days per week are considered, including Saturday.
COMMUNICATIONS: Cancellation requests will be valid only if sent in writing (letter, telegram, fax or email) to Aleste Viaggi Srl. The date of receipt by Aleste Viaggi Srl will be considered valid. Communications sent after 21:00 will be considered as received the following day.
BOOKING MODIFICATIONS: All modification requests must be sent exclusively by email. Requests made through other channels will not be accepted. The amendment fee is €50.00, plus any additional costs related to changes in period or booked package.
FOOD INTOLERANCES AND ALLERGIES: Any food intolerances or allergies must be communicated at the time of booking. Each property’s policies are stated in the information sheets and official websites. In case of late notification, we will do our best to find alternative solutions; however, any additional costs or penalties applied by the property will be borne by the client.
PAYMENT TERMS: Payment of the travel package must be made according to the methods and deadlines indicated at the time of booking. Failure to comply with these deadlines will result in cancellation of the booking with loss of the amounts already paid.
CHECK-IN & CHECK-OUT: Check-in from 16:00; check-out by 10:00.
TRAVEL DOCUMENTS: Travel documents will be sent electronically 7 days before departure.
